Privacy Policy

Siftrock, Inc. ("us", "we", or "our") operates the http://siftrock.com website (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. We collect and use information from visitors on our website (“Visitors”). We also collect, maintain, and process information submitted by our clients (“Customers”). We provide Customers with business to business unique data automation solutions. If you believe we maintain your Personal Information, this Privacy policy describes your options for accessing, limiting the use and disclosure of, and resolving disputes regarding your Personal Information.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy and any written agreement between you and us, including but not limited to our applicable Terms of Service. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Service, accessible at http://siftrock.com/about/terms/.

Siftrock, Inc. complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. Siftrock, Inc. has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this Privacy Policy or our Terms of Service and the Privacy Shield Principles, the Privacy Shield Principles shall govern regarding personal information transferred from the European Union and Switzerland. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.

1. Information Collection and Use

1.1 Information We Collect
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, and postal address ("Personal Information"). We collect, maintain, and process this Personal Information for the purposes of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, improving our services, and developing new services. While using our Service, our Customers may provide us with Personal Information of third parties, such as our Customers’ email contacts. We have no direct relationship with third parties, such as our Customers’ email contacts. We work with our Customers to help them provide notice to their email users concerning the purpose for which information is collected. We maintain and process Customers’ emails, which may contain third party Personal Information, for the purposes of providing and improving our Service to our Customers and developing new services. We use Personal Information submitted by Visitors and Customers, which may include third party Personal Information, pursuant to any applicable written agreement, including but not limited to our Terms of Service.

1.2 Log Data
We may also collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service's functionality. These third party service providers have their own privacy policies addressing how they use such information.

1.3 Cookies
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our Service for you and to provide advertising to Visitors. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.

2. Do Not Track Disclosure
We support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

3. Information Sharing and Disclosure
We will only share Personal Information with third parties in ways that are described in this Privacy Policy.

3.1 Transfers to Service Providers
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services and/or to assist us in analyzing how our Service is used. These third parties provide us with automation, customer relationship management, and database management platforms and software as a service. These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your Personal Information for any other purpose. Transfers to third parties are covered by the provisions of this Privacy Policy regarding notice and choice, the service agreements with our Customers, and our contracts with such third parties.

3.2 Ad Targeting
We use information provided by Visitors and Customers and from Visitor and Customer activities on our website and other sites to provide advertising based upon Visitor and Customer browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt out by clicking here (or here if you are located in the European Economic Area or Switzerland).

3.3 Anonymous Aggregated Information
We may generate and use anonymized information and aggregated data from our Visitors and Customers for any lawful purpose. This is information from which Personal Information has been removed and which does not reveal the identity of any specific Visitor or Customer.

3.4 Government Requests
In certain situations, we may be required to disclose Personal Information in response to lawful government requests by public authorities, including to meet national security or law enforcement requirements.

3.5 General Disclosures
We may also disclose Personal Information:

  • as required by law, such as to comply with a subpoena, or similar legal process;
  • when we believe in good faith that disclosure is necessary to protect our rights; protect your safety or the safety of others; or to investigate fraud;
  • if we are involved in a merger, acquisition, or sale of all or a portion of our assets, notice will be provided via email and/or prominent notice on our website of any change in ownership or uses of Personal Information, as well as any choices you may have if you believe we maintain your Personal Information; or
  • to any other third party with your prior consent

4. Access and Choice

4.1 Visitors and Customers
Upon request, we will provide you with information about whether we hold or process on behalf of a third party, any of your Personal Information. If you are a Visitor or Customer, please contact us using our email address at privacy@siftrock.com for requests to access, correct, amend, delete, or limit the use or disclosure of your Personal Information. We will respond to your request within a reasonable timeframe.

4.2 Third Parties
Upon request, we will provide you with information about whether we hold or process, on behalf of a Customer, any of your personal information. If you believe we maintain or process your Personal Information on behalf of a Customer, and you wish to request to access, correct, amend, delete, limit use, or limit disclosure of your Personal Information submitted by a Customer, please provide the name of the Customer (data controller) who submitted your Personal Information to us. Because our employees have limited ability to access data submitted by Customers, we will refer your request to that Customer, and we will support that Customer in responding to your request within 30 days.

5. Purpose Limitation
The use of information submitted by Customers through our Service shall be limited to the purpose of providing the services requested by the Customer who submitted the information. We may retain a Visitor’s information as long as needed for purposes of marketing and sales of our Service to the Visitor. We will retain information submitted by a Customer, including any third party Personal Information, for as long as needed to provide our Service. We will retain and use information as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Communications
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

7. Security
The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information submitted to us, intended to protect it from unauthorized access, destruction, use, modification, or disclosure. However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you. If you have any questions about security on our website or through our Service, you can contact us at support@siftrock.com.

8. International Transfer
Your information, including Personal Information, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of Personal Information represents your agreement to that transfer.

9. Links To Other Sites
Our Service may contain links to other sites that are not operated by us and whose privacy practices may differ from ours. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. If you submit personal information to any of those sites, your information is governed by their privacy policy. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

10. Blog
Our website offers a publicly accessible blog or community forum. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your Personal Information from our blog or community forum, contact us at privacy@siftrock.com. In some cases, we may not be able to or we may decline to remove your information, in which case we will let you know if we are unable to or decline to do so and why.

11. Testimonials
We display testimonials of satisfied Customers on our website in addition to other endorsements. By submitting a testimonial in any forum, you grant us consent to use your name, photo, and likeness along with the testimonial, both on our website and via other media (e.g., including third party sites). If you want to update or delete your testimonial or have questions regarding our use of your testimonial, you can contact us at privacy@siftrock.com.

12. Privacy Shield Notice
This Section governs our collection, maintenance and processing of EU and Swiss Personal Data and provides notice regarding our commitment to and compliance with Privacy Shield Principles. The term “Personal Data” means information relating to an identified or identifiable natural person.

12.1 Collection and Use
We collect and use EU and Swiss Personal Data as set forth above in Section 1.

12.2 Third Party Disclosure
We may disclose EU and Swiss Personal Data as set forth above in Section 3.

12.3 Purpose Limitation
We limit the use of EU and Swiss Personal Data as set forth above in Section 5.

12.4 Security
We protect the security of EU and Swiss Personal Data as set forth above in Section 7.

12.5 Onward Transfer
We act as a data processor for Customers and are responsible for the processing of EU and Swiss Personal Data, under the Privacy Shield framework, and for subsequent transfers to third parties acting as an agent on our behalf. We maintain contracts with these third parties restricting their access, use, and disclosure of personal data in compliance with our Privacy Shield obligations. We comply with the Privacy Shield Principles for all onward transfers of EU and Swiss Personal Data, and acknowledge that we may be liable in the transfer of such data.

12.6 Sensitive Data
We do not disclose sensitive data, which includes information regarding race, ethnicity, political opinions, religious or philosophical beliefs, trade union membership, health or sex, to third parties, except for those third parties acting as an agent to perform tasks on our behalf and with whom we maintain contracts.

12.7 Access and Choice
We are committed to respecting the rights EU and Swiss individuals have to access, amend or delete Personal Data about them, and to limit the use and disclosure of their Personal Data. Because we have limited ability to access data submitted by Customers to our Service, if you believe we maintain or process your Personal Data for a Customer, please provide the name of the Customer who submitted your data to our Service. We will refer your request to that Customer, and we will support them as needed in responding to your request. If you are a Visitor or Customer, you may contact us at privacy@siftrock.com.

12.8 Recourse; Enforcement; Liability
In compliance with the Privacy Shield we commit to resolve complaints about our collection or use of your personal information. European and/or Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact us at privacy@siftrock.com. We will respond within 45 days.

We have further committed to refer unresolved Privacy Shield complaints to BBB EU Privacy Shield, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledge of your complaint from us, or if we have not resolved your complaint, please contact or visit https://www.bbb.org/EU-privacy-shield/ for more information or to file a complaint. The services of BBB EU Privacy Shield are provided at no cost to you.

Finally, as a last resort and in limited circumstances, individuals with unresolved privacy complaints can invoke a binding arbitration option before a Privacy Shield Panel.

12.9 Verification
We verify our compliance with this Privacy Policy through routine self-assessment. For additional information about our compliance and self-assessment, you may direct inquiries to privacy@siftrock.com.

12.10 Jurisdiction
With respect to the EU and Swiss Personal Data received or transferred pursuant to the Privacy Shield framework, we are subject to the regulatory investigation and enforcement powers of the U.S. Federal Trade Commission.

13. Children's Privacy
Only persons age 18 or older have permission to access our Service. Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers.

14. Changes To This Privacy Policy
This Privacy Policy is effective as of August 1, 2017 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us
If you have any questions about this Privacy Policy, please contact us at
Siftrock, Inc.
600 1st Ave. Suite 405
Seattle, WA 98104
support@siftrock.com

Last modified 2017-08-01